Dear CSANC Members,
First, I want to thank you for allowing me to serve in this wonderful organization. Being a member of CSANC has given me the opportunity to meet so many wonderful people and build lifelong relationships. The support of this organization has provided me with many opportunities for personal and professional growth.
We have old members and we have new members. We are a diverse group of people who will do anything we can to help each other to be successful. We have a busy year in front of us and I am challenging each and every one to take this year to truly focus on our mission to provide excellent customer service to all of our customers. Customer service is more than just taking care of the customer who uses the bookstore, it also means taking care of internal customers within your organization. I challenge you to find ways to encourage support for our stores and our vendors. This strong organization will serve as the backbone of support as we face the many challenges of the school year.
CSANC has always been focused on keeping our stores relevant on our campuses. As each year goes by this becomes more and more challenging. It is important for each of us to show our value at our institutions. It is our responsibility to find ways to educate those around us each day in the experience, knowledge, and value that we bring to the table.
Our annual meeting dates for 2017, are October 22-25th. The meeting will be held in Wilmington, NC. Wilmington is a great venue for our meetings. The annual meetings gives us the opportunity to put names with faces together and to benchmark winning strategies and solutions that can be shared throughout all of our stores. This is our 48th annual meeting and we hope everyone will make it their mission to attend this year.
Again, thank you for the opportunity to serve you as you President.